Frequently Asked Questions
How can we assist you?
You can reserve for any of our locations using the following links:
Reservation Voltereta Manhattan
Reservation Voltereta New Zealand
The process is very easy: you need to select the day, number of people, and lunch or dinner time. If available, it will allow you to make the reservation automatically. If it's full, it will give you options to reserve at another location. Remember that children and infants also count as diners when making a reservation.
In the first email you receive after making the reservation, there is a link that allows you to modify it. The application will show you real-time availability of the location, giving you the best alternative. If no options are available, please contact us via email, and we will try to resolve it manually.
At Voltereta, we do not have enough space for more than 10 visitors. Additionally, we do not offer a group menu, but we do have lunch menus at Casa, Manhattan, and Bali, tasting menus at Kioto and Bali, and evening menus at Casa.
Reservations have a 15-minute tolerance period. After this time, we cannot guarantee to hold the table. However, you can inform us of delays via chat or email, and we will try to accommodate.
We do not have a pub service at any of our locations. However, at Manhattan, you can enjoy live music during both lunch and dinner.
Children are very welcome at our locations. However, when making a reservation, please count them as a guest, regardless of whether they will be dining, so we can assign a table with enough space for everyone.
We can offer you our magical ticket, which can be redeemed at any of our Voltereta restaurants. For more information or to purchase, please contact us via email or chat.
For health reasons, pets are not allowed inside the premises, but you can visit us with your furry companions on the terraces of Bienvenido a Casa and Bienvenido a Kioto.
We do not have waiting lists, but fortunately, our website is always active in real-time, and you can keep an eye out for openings due to cancellations. Also, we have created a WhatsApp channel where we provide daily availability updates. You can access it through this link:
Yes, we have gluten-free options at all our locations. You can check the allergen menu here:
Allergens Voltereta New Zealand
In any case, your waiter can guide you on possible adaptations.
We do not have a phone number due to the high level of inquiries, for any questions, you can contact us by email at contacto@volteretarestaurante.com, by the website chat or the contact form.